Flavia Zallocco

Chief CX and Product Officer

Flavia Zallocco is a senior executive at the intersection of climate, technology, and business transformation, with 15+ years experience translating complex challenges into scalable solutions that deliver competitive advantage and measurable impact.
As Board Member and Chief Product Officer at Green Future Project, she drives SaaS product innovation in climate tech, helping global organizations turn ESG commitments into verifiable action. Her work spans sustainability, climate action, and data-driven climate intelligence, demonstrating how rigorous insights generation can accelerate both decarbonization and business value.
Her authority is grounded in a track record built across some of the world's most demanding consumer brands. As former Global Client Engagement Director at Gucci, she led the maison's first unified client engagement function, deploying - among other foundational projects - the brand's first AI-driven personalization at scale. Earlier leadership roles at Expedia and Diesel sharpened her expertise in digital transformation, customer intelligence, and CRM.
For four consecutive years, Flavia has served as Adjunct Professor at Luiss Business School, teaching AI-enhanced customer experience, relationship development and insights generation applied to the evolving dynamics of consumer behavior.
She is an active member of leading global climate communities — Women and Climate, Open Door Climate, and AirMiners — as well as an alumna of the Climatebase Fellowship, a training program focused on climate drivers and solutions across major sectors through the lens of policy, technology, and finance.